about Your Journeys Plaza account
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Applying for a Journeys Plaza account

Journeys Plaza is a FREE service available to all agents using Journeys Travel Insurance.

To apply for a Journeys Plaza account complete the application form available from our Journeys Plaza Information Pack.

For further information on Journeys Plaza contact Journeys Sales Team by email or by phone on 0844 567 8628

Administering your Journeys Plaza account

Your Journeys Plaza account is managed through Journeys' Extranet (www.journeystravel.co.uk/agents). From the extranet you can retrieve all certificates that have been issued from Journeys Plaza - these are identified by the issuing user being shown as 'intranet'. Amendments to certificates need to be made by Journeys. To request amendments go to Contact Journeys, accessed through the Support menu.

All Journeys Plaza sales and amendments will shown on your Monthly Commission statement. This can be accessed through the Manager menu.

Journeys Plaza commission levels can be separated from extranet rates and can be changed using Rate Management, accessed through the Manager menu. Multiple rates (useful to create online or seasonal offers) can be created. To set the rate, go to System Settings and select the rate using the Default Web Rate Option.

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